Help when you need it – yes, even outside business hours!

We understand Real Estate isn’t a 9-5 industry and that agents, vendors and purchasers have questions outside of traditional working hours.
We want to ensure the buying and selling process is as smooth and enjoyable as possible, so for this reason we established Eckermann Assist.

Introducing Eckermann Assist

Eckermann Assist is an out-of-hours communication service for all contract, Form 1 or conveyancing queries. This service is available Monday to Friday between the hours of 7.00am – 9.00pm and on weekends and public holidays between 9.00am – 5.00pm.
Whether you’re an agent or another real estate professional, vendor or purchaser, a current client or have never before engaged a conveyancer, we’re available to answer your queries, including:
For Agents

  • Advice on special conditions in contracts
  • General contract or conveyancing queries
  • Auction queries (on the spot, what do I do when..?)
  • Form 1s

For Vendors and Purchasers

  • Auction queries (on the spot, what do I do when..?)
  • Conveyancing information and quotations
  • Existing Eckermann clients with urgent settlement queries
  • Form 1s

Being more accessible enables us to thoroughly practice our ‘why’, which is ‘to provide as many people as possible the opportunity to experience Excellence’.
To access this service, simply phone us on 8235 3944 or email
Eckermann Assist
Hours of operation:
Monday – Friday: 7.00am-9.00pm
Weekends & public holidays: 9.00am-5.00pm
Phone 8235 3944 or email